Saturday, December 28, 2019

How Consistent and Reliable Customer Service Contributes...

This fact sheet is about three different businesses. It has explanation of what contributes to consistent and reliable customer service of these businesses and the importance of customer service in different businesses. Sainsbury’s: 1. Online shopping Sainsbury’s provides online service to the customer so the customer can do online shopping on the internet. Sainsbury’s also provide delivery service to the customers who do online shopping. Sainsbury’s will make sure all the products delivered on time to make the customer feel happy. This is good for the customer because the customer don’t need to go out; they can just stay at home but still can buy something. People want to do shopping from home because they busy, they have no time†¦show more content†¦Sainsbury’s will make sure all of the store has a good MCM result. To do that, Sainsbury’s will make sure all the staff will taking the customer to the product or have a very good customer service. If they have a good MCM result that mean they have a good customer service. That also mean the customer will feel happy about shopping in Sainsbury’s and Sainsbury’s can make a profit. Lloyds TSB Bank: 1. Internet Banking Lloyds TSBShow MoreRelatedOperations Management : Operation Management1355 Words   |  6 PagesOperations Management Introduction Operations management is the activity of managing the resources that create and deliver services and products. The operations function is the part of the organization that is responsible for this activity. Every organization has an operations function because every organization creates some type of services and/or products. However, not all types of organization will necessarily call the operations function by this name. Operations managers are the people who haveRead MoreThe Art Of The Recycling Essay1011 Words   |  5 PagesIn The Art of the Recycling we know how important is to have good relationship with our customers. For that reason the first step in our business is to have a customer profile. Customer Profile Age and gender of Our Customers Gender Female Male Women will be our majority of customers about 65% of our total clients Men will be our 35% of our total clients Age 18 years old to Senior citizens 20 years old to Senior citizens Education levels Education Levels Female Male 10 % High school graduatesRead MoreMarketing Is A Complex And Valuable Tool1201 Words   |  5 PagesMarketing is defined as â€Å"the action or business of promoting and selling products or services, including market research and advertising† (Oxford). Marketing is an industry that implements several tactics and strategies to entice consumers to use or purchase a certain brand or product. Several marketing tactics include persuasion through physiological, emotional, and logical appeal to make products and services seem more glamorous than they are in efforts to sell them. Marketing is a demanding aspectRead MoreHow Manager Can Create Satisfied Employees, And List Factors That Influenced Job Satisfaction1461 Words   |  6 Pagesgive the definition of Job Satisfaction, it will provide analysis with importance of job satisfaction in an organisation. Moreover, this study will point out several purpose of how manager can create satisfied employees, and list factors that Influen ced Job Satisfaction, this argument will disprove manager also find difficulty in employee’s satisfaction. Employees who have a high level of work’s satisfaction are unlikely to be searching for another position. Job satisfaction goes hand-in-hand withRead MoreCorporate Social Responsibility : A Company s Sense Of Responsibility1366 Words   |  6 Pagesenvironment they live. While collecting stronger business results such as †¢ Brand Enhancement :- which means to increase the popularity of the company †¢ Market Differentiation :- which means being different from other companies and †¢ Employee Satisfaction :- to have good relationship with workers Guo (2014) says that Corporal Social Responsibilities can be evaluated based on many things like human rights protection, labor rights, social responsibility management, business ethics, social welfareRead MoreThe Culture After The Formation Of Zappos1264 Words   |  6 Pagesaccommodating to customers with hard-to-find sizes, including narrow and wide-width feet. In the same year, Tony Hsieh and Alfred Lin joined the team and changed the name to â€Å"Zappos† (similar to Spanish-term for shoes, â€Å"Zapatos†) with a vision of selling more than just shoes. Today, Zappos sells clothing, accessories, eyewear and more than 50,000 brands of footwear, yet their products are not the only focus of their reputation. Zappos is known for their unwavering commitment to customer service and creatingRead MoreCustomer Experience : An Organizations Most Valued Assets2070 Words   |  9 PagesCustomer experience is the internal and subjective response customers have to any direct or indirect contact with a company (Meyer and Schwager,2007). Gentile et al. (2007) state that: â€Å"The customer experience originates from a set of interactions between a customer and a product, a company, or part of its organization, which provoke a reaction. This experience is strictly personal and implies the customer’s involvement at different levels (rational, emotional, sensorial, physical, and spiritual)†Read MoreFlow Chart and Total Quality Management2049 Words   |  9 Pagesproduces and delivers products and services is operation management. The part of an organization that is responsible for this activity is the operation function. And the people responsible for managing some or all of the resources which makes up the operations function are known as operation managers. It is worth noting that in some organization the operations manager might be called by other name (Morton 1999). In this work I have selected the private sector services, quality issues, roles of an operationRead MoreManaging Service Delivery : Individual Report Essay1664 Words   |  7 Pages MANAGING SERVICE DELIVERY INDIVIDUAL REPORT Due Date: 26 June 2015 Joahnna Esguerra Lecturer Mujalni C. Karay Jr. 1. SERVICE QUALITY: It is the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs. (American Society) It is the ability of a product or service to consistently meet or exceed customer expectations. Service quality is the relation of customer’s expectation with company’s performance. A companyRead MoreIncreased Competition Among Airline Service2126 Words   |  9 Pagesairline service providers, along with complete growth in the service economy, has required organizations to focus greater attention on the nature and quality of services provided to customers (Salanova, Agut, Peirà ³, 2005). Research has shown that service quality is in the end connected to customer loyalty and retention and, ultimately, to higher profits for the organization (Cataldo, 2011). As highlighted in a study done by Schneider, White, and Paul (1998), â€Å"a service climate focuses service employee

Thursday, December 19, 2019

Post Traumatic Stress Disorder And The Syrian Civil War

When photographs were published of Aylan Kurdi, a three-year-old Syrian refugee who drowned with his mother and older brother off the coast of Turkey, much of the world caught a first-time glimpse into the Syrian refugee crisis, a vast humanitarian emergency and byproduct of the Syrian Civil War that continues to this day. A year later, video emerged of Omran Daqneesh, a five-year old boy shown sitting in the back of an ambulance, covered in dust and seemingly in shock, blood caked to the side of his face. These photos alone illustrate the deep social need for humanitarian assistance to Syria’s almost five million refugees. With the civil war now in its sixth year, almost 14 million people need assistance within Syria, while 6.6 million people are internally displaced with nowhere to call home (Migration Policy Centre, 2016). Internally displaced persons are often left with no choice but to flee their battered country. Forced migration often leads to sickness, family disruptio n, shattered self-esteem, and mental health problems including Post Traumatic Stress Disorder (PTSD) (Hassan, Ventevogel, Jefee-Bahloul, Barkil-Oteo, Kirmayer, 2016). Unfortunately, this is just a short list of consequences. The Syrian refugee crisis is one of the most critical and difficult concerns facing social workers today, in the United States and abroad. Syrian refugees are a vulnerable population that deserves dignity and respect as they escape their war-torn country and seek to find aShow MoreRelatedThe Conflict Of Syrian Refugees1535 Words   |  7 PagesHow would a person feel living in a country they had been forced to immigrant to that is not their own? Syrian refugees have been forced to flee their Syrian homeland as a result of their unstable environment. These refugees must leave quickly, leaving all their possessions in search of a better life in other European countries. One of the countries that has granted asylum to many Syrian refugees is Germany, but the st ory does not end there for thousands of refugees upon their arrival. The dayRead MoreThe Global Education And Skills Forum1437 Words   |  6 Pagespeople risk their lives on the perilous journey to Europe and once they arrive they do not have the basic needs to support themselves and their families . Children make up almost â€Å"51% of all Syrian refugees entering Europe .†(The Global Education Skills Forum)†. However, three million Syrian children do not attend school on regular basis .Although many refugees have survived the harsh conditions on their journey to Germany ,there needs to be an increase in the number of refugeeRead MoreWar Child By Emmanuel Jal1674 Words   |  7 PagesPolitical strife has been always present on an international scale with surges of civil war due to government overthrow, sending nations into unrest. Although not common recently, the ideology of recruiting child soldiers still remains, and the lasting effects on the children are traumatizing. From witnessing the carnage of constant bombshells erupting in the distance to whole families being executed, the images are etched deep into their minds, haunting them even after they are discharged from theRead MoreThe Refugee Crisis And The Arab Spring1371 Words   |  6 Pagesnow the Syrian crisis. The Arab Spring was a series of anti-government protests, uprisings, and armed rebellions that spread across the Middle East in early 2011. The Arab spring protest against al-Assad’s Syrian government in the spring of 2011 evolved into an armed conflict between oppositions and government forces in certain cities and then evolved into a civil war. The Syrian civil war caused the large-scale diaspora of Syrian citizens, leading to the Syrian refugee crisis. The Syrian refugeeRead MoreThe Violence And Death Reign Supreme1177 Words   |  5 Pagessupreme. Imagine a place where parents worry about bombs killing their children while they are at schoo l. Imagine a place where citizens are victim to brutal killings and the wrath of extremist groups. This place is Syria. Six years ago, the Syrian civil war began. This conflict has unleashed violence and damage far too horrible for the average person to even comprehend, with the two sides being, â€Å"†¦a dictator’s brutal crackdown with chemical weapons and infiltration by brutal extremists,† (Miller)Read MoreThe Battle Of The War I1627 Words   |  7 PagesThis is an image that comes to the average mind when thinking about war. Many American’s believe war is terrible and we should just stay out of it. John Stuart Mill once said, â€Å"but if other nations do not meddle with it, it will not meddle with them† (252). However, most of the time it is not that easy. Most common people do not know the major decisions behind the scenes of war. Americans mostly only think about one side of the war and not the bigger picture. Numerous people believe we shou ld defendRead MoreThe Mental Health Care Of Syrian Refugees2203 Words   |  9 PagesThe Mental Health Care of Syrian Refugees and the Improvements Needed The Syrian Civil War has left millions of Syrian civilians as refugees in foreign lands. Most of these Syrian refugees have seen or experienced horrific acts of violence because of the war. Many of these refugees are now experiencing mental health problems because of the things they have experienced. Most of them have never seen a mental health care professional and the few that have are few and far between. Until recentlyRead MoreThe Long Term Effects Of Refugee Migration1726 Words   |  7 PagesRefugees who flee their country and sacrifice everything are confident and strong willed with all the obstacles that come through their journey to start a new life. The long-term effects that a refugee experiences due to forced migration is Post traumatic stress disorder (PTSD), anxiety, and depression. Forced migration has a negative mental and physical affect on refugees. There are many reasons why refugees do not reach for help after entering new country, they feel as if no one is willing to help orRead MoreThe Relationship Between Gender, Conflict and Violence Essay2443 Words   |  10 PagesUNHCR working with incoming Syrian Refugees and in particular undertaking project development for Combatting sexual and gender based violence (GBV) within Iraqi Kurdistan. The effects of conflict on women, and violence being imposed on women within conflict zones is one that needs to be discussed, promulgated, advocated for and addressed deeply within the crux of development programmes and equally by national governments alike particularly those affected by conflict/war, post-conflict and fragility.

Wednesday, December 11, 2019

Talambuhay Ni Jose P Laurel free essay sample

If you push for an hour against a stationary wall, you do no work A) on the wall. B) at all. C) both of these D) none of these 1. If you push an object twice as far while applying the same force you do E) twice as much work. F) four times as much work. G) the same amount of work. 2. If you push an object just as far while applying twice the force you do H) twice as much work. I) four times as much work. J) the same amount of work. 3. If you push an object with twice the work input for twice the time, your power input is K) twice. L) four times as much. M) the same amount as for half the work in half the time. 4. A job is done slowly, while an identical job is done quickly. Both jobs require the same amount of work, but different amounts of N) energy. We will write a custom essay sample on Talambuhay Ni Jose P Laurel or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page B) power. C) both of these. D) none of these. 5. If you do work on an object in half the usual time, your power output is O) half the usual power output. P) the usual power output. Q) twice the usual power output. 6. Exert 1 N for a distance of 1 m in 1 s and you deliver a power of R) 1 W. S) 2 W. T) 1/3 W. U) 3 W. V) none of these. 7. Do 100 J of work in 50 s and your power output is W) 1/4 W. X) 1/2 W. Y) 2 W. Z) 4 W. [) more than 4 W. 8. When an object is raised above the ground it gains a certain amount of potential energy. If the same object is raised twice as high it gains \) four times as much potential energy. ]) twice as much potential energy. ^) neither of these. 9. When an object is lifted 10 meters, it gains a certain amount of potential energy. If the same object is lifted 20 meters, its potential energy gain is _) less. `) the same. a) twice as much. b) four times as much. c) more than 4 times as much. 10. A 1000-kg car and a 2000-kg car are hoisted the same distance in a gas station. Raising the more massive car requires d) less work. e) as much work. f) twice as much work. g) four times as much work. h) more than 4 times as much work. 11. An object that has kinetic energy must be i) moving. j) falling. k) at an elevated position. l) at rest. m) none of these. 12. An object that has potential energy may have this energy because of its n) speed. o) acceleration. p) momentum. q) location. r) none of these. 13. Bullets are fired from an airplane in the forward direction of motion. The momentum of the airplane will be s) decreased. B) unchanged. C) increased. 14. A clerk can lift containers a vertical distance of 1 meter or can roll them up a 2 meter-long ramp to the same elevation. With the ramp, the applied force required is about t) half as much. B) twice as much. C) the same. 15. A bow is drawn so that it has 40 J of potential energy. When fired, the arrow will ideally have a kinetic energy of u) less than 40 J. B) more than 40 J. C) 40 J. 16. No work is done by gravity on a bowling ball that rolls along a bowling alley because v) no force acts on the ball. w) no distance is covered by the ball. ) the force on the ball is at right angles to the balls motion. y) no potential energy is being converted to kinetic energy. z) its kinetic energy remains constant. 17. Which requires more work: lifting a 50-kg sack vertically 2 meters or lifting a 25-kg sack vertically 4 meters? {) lifting the 50-kg sack |) lifting the 25-kg sack }) Both require the same amount of work. 18. A 50-kg sack is lifted 2 meters in the same time as a 2 5-kg sack is lifted 4 meters. The power expended in raising the 50-kg sack compared to the power used to lift the 25-kg sack is ~) twice as much. B) half as much. C) the same. 19. A TV set is pushed a distance of 2 m with a force of 20 N that is in the same direction as the set moves. How much work is done on the set? ) 2 J B) 10 J C) 20 J D) 40 J E) 80 J 20. It takes 40 J to push a large box 4 m across a floor. Assuming the push is in the same direction as the move, what is the magnitude of the force on the box? ) 4 N ) 10 N ) 40 N ) 160 N ) none of these 21. A 2-kg mass is held 4 m above the ground. What is the approximate potential energy of the mass with respect to the ground? ) 20 J ) 40 J ) 60 J ) 80 J none of these. 22. A 2-kg mass has 40 J of potential energy with respect to the ground. Approximately how far is it located above the ground? ) 1 m ) 2 m ) 3 m ) 4 m ) none of these 23. A heavy pile driver starting from rest falls on a pile with a force that depends on ) the original height of the driver. ) the original potential energy of the driver. ) the distance the pile is moved. ) all of these. ) none of these. 24. Using 1000 J of work, a toy elevator is raised from the ground floor to the second floor in 20 seconds. How much power does the elevator use? 20 W B) 50 W C) 100 W D) 1000 W E) 20,000 W 25. One end of a long, uniform log is raised to shoulder level. Another identical log is raised at its center to the same level. Raising the second log requires about ) the same amount of work. ) twice as much work. ) more than twice as much work. 26. Two identical arrows, one with twice the kinetic energy of the other, are fired into a hay bale. The faster arrow will penetrate ) the same distance as the slower arrow. ) twice as far as the slower arrow. ) four times as far as the slower arrow. more than four times as far as the slower arrow. ) none of these. 27. A car moves 4 times as fast as another identical car. Compared to the slower car, the faster car has ) 4 times the KE. B) 8 times the KE. ) 12 times the KE. D) 16 times the KE. 28. A ball is projected into the air with 100 J of kinetic energy which is transformed to gravitational potential energy at the top of its trajectory. When it returns to its original level after encountering air resistance, its kinetic energy is ) less than 100 J. B) more than 100 J. ) 100 J. D) not enough information given. 9. Strictly speaking, if any electrical device in your car is turned on (such as an air conditioner, headlights, or even a radio) more gasoline is burned by the engine. This statement is ) totally false. ) true only if the cars engine is running. ) true only if the cars engine is stopped. ) almost always true. ) none of these. 30. A machine puts out 100 Watts of power for every 1000 Watts put into it. The efficiency of the machine is ) 10%. ) 50%. ) 90%. ) 110%. ) none of these. 31. An ungloved fist will do more damage to a jaw than a gloved fist. The reason for this is that the ungloved fist ) delivers a larger impulse to the jaw. B) exerts a larger force on the jaw. ) has less air resistance on it. D) none of these. 32. A woman lifts a box from the floor. She then moves with constant speed to the other side of the room, where she puts the box down. How much work does she do on the box while walking across the floor at constant speed? ) zero J ) more than zero J ) more information needed to determine 33. Two pool balls, each moving at 2 m/s, roll toward each other and collide. Suppose after bouncing apart, each moves at 4 m/s. This collision violates conservation of ) momentum. B) kinetic energy. C) both of these. D) none of these. 34. Compared to a recoiling rifle, the bullet fired has a greater ) momentum. B) kinetic energy. C) none of these. D) both of these. 35. A bullet has more kinetic energy than the recoiling rifle from which it is fired is because the force on the bullet acts over a longer ) time. B) distance. ) both of these. D) neither of these. 36. An open freight car rolls friction free along a horizontal track in a pouring rain that falls vertically. As water accumulates in the car, the cars speed ) increases. B) decreases. C) doesnt change. 37. A car has a head-on collision with another car with the same magnitude of momentum. An identical car driving with the same speed as the first car runs into an enormously massive wall. The greater impulse will occur on the car that is in the collision with the ) approaching car. ) the wall. ) both impulses will be the same. 38. A popular swinging-balls apparatus (shown below) consists of an aligned row of identical elastic balls suspended by strings so that the balls barely touch each other. When two balls are lifted from one end and released, they strike the row and two balls pop out from the other end. 39. Figure 7-D 40. If instead one ball popped out with twice the velocity of the two, this would be a violation of conservation of ) momentum. B) energy. C) both of these. D) none of these. 41. If instead one ball popped out with kinetic energy equal to the combined kinetic energy of the two, this would be a violation of conservation of ) momentum. B) energy. ) both of these. D) neither of these. 42. A golf ball is thrown at and bounces backward from a massive bowling ball that is initially at rest.

Wednesday, December 4, 2019

The Standards free essay sample

Recently I saw a little-known band called The Standardsat the University of Idaho. Theyre an a cappella group of brothers: Jordon,Morgan, Nicholas, Nathan and Quinn. They perform well together, singing classicslike Sixteen Candles and Lean On Me, plus original songs,like My Song and Dance of the Mamba, a fast-movingpseudo-tribal song that involves black lights and face paint. Afterthe show, the guys were more than happy to sign autographs, pose for pictures andlisten to tons of girls say they wanted to marry them, all with a smile and agood attitude. The Standards have been touring Northwest and Southwestschools, singing and talking about drug and alcohol abuse. The guys are going tobe touring even more now that their fourth album, No Quiet Cornershas been released. Everyone can enjoy this music, its not only for jazzand RB fans. Im into metal and punk! The Standards are for every musicaltaste. We will write a custom essay sample on The Standards or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Their show schedule can be found at their website:http://www.thestandards.com